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Terms & Conditions


Access to and use of Chromozone.in and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.Chromozone.in), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

  • Services

  • Chromozone.in is an online retailer of apparel and lifestyle products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, Chromozone.in shall ship the product to you and be entitle to its payment for the service.

  • Chromozone is not liable for copyright or IP violation performed by any external third parties who list their products on our platform. Chromozone provides a platform for store owners to sell their merchandise online providing us with a small fixed commission of 5%. 

    Additionally, we may provide you with information about other services, we consider similar to those that you are either already using, or have enquired about, or that may interest you or any combination thereof. Upon registering with us, we may contact you by electronic means (i.e. either e-mail or SMS or telephone or any combination thereof) to inform about these services.

  • Third Party Websites and Content

  • Our website provides links for sharing our content on facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.Chromozone.in ) and disclaim all our liabilities arising out of any or all third party websites.
    We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Chromozone on any social networking platform.

  • Privacy Policy

  • Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using tis Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

  • Exactness of the Product

  • The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

  • Pricing

  • We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and is in no away available for resale.

    Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes VAT, goods and service tax (or similar taxes) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

  • Payment

  • Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.

  • Delivery

  • You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery. Delivery time is generally 8-10 days depending on the courier selected (BlueDart, Delhivery, etc.)

  • Returns & Refund

  • If you change your mind about any items purchased, you can return them to us.

  • Do we give refunds?

  • Yes. But, only when it’s our mistake, for example – let’s say you ordered a Black shirt but we sent a red one, we will refund you immediately, not just for the product but for the shipping also. Similarly let’s say you wanted print of Design A but we gave you Design B, we’ll refund you.

  • Unfortunately, due to nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Chromozone reserves the right to refuse any returns at any time. In case of wrong items or wrong colour delivered (obviously you’ll have to show us our mistake) however, you may keep the product and we’ll send you a free replacement!

  • Chromozone entertains all requests for returns or replacements with transparency. We define a defect as a physical characteristic of a product that prevents it from being fit to wear. This characteristic must be objective and independent from an individual’s opinion. This is since we must prepare customized items with your customized artwork that are not off-the-shelf. Once printed, your garment is of no commercial worth to us or anyone else. That is why we check and approve all aspects of the print, the artwork, the garment quality and size with your order before we print it.

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  • Important: Chromozone does not entertain any refunds for that have to do with fitting, printing method, size of garment, print which are subject to one’s opinion. We suggest that if you have any questions regarding your product or print, you read our size charts or image sizes/resolutions which are clearly mentioned on our website.

  • If you wish to hire the services of our designers to get the perfect print, please drop a mail to chromozone.shop@gmail.com

  • If you wish to cancel an order prior to shipping, or have any questions, please contact our Customer Care team by clicking HERE.

  • Intellectual Property Rights

  • All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

  • Law and Jurisdiction

  • These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.

  • Indemnification

  • You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

  • Violation & Termination

  • You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

  • Disclaimer

  • IN NO EVENT WILL THE COMPANY OR IT’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE CHROMOZONE PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A Chromozone.in EMPLOYEE. NONE OF OUR EMPLOYEES WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.

    If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at chromozone.shop@gmail.com

  • Chromozone is an e-commerce platform which provides a tool where anyone can order biker gear and merchandise  online. Chromozone is however, in no way responsible, nor liable for any designs uploaded by users or for any copyright or trademark violations arising out of these designs.

  • Limitation of Liability

  • IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS MENTIONED AT CHROMOZONE.in WEBSITE, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO CHROMOZONE.

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